What To Look For When Choosing AC Maintenance
Choosing the right AC maintenance company in Cincinnati can be easier when you follow these considerations about what to look for. The fundamental considerations are making sure a company is licensed by the city and the state, and that they have liability insurance and workers compensation insurance. The company is legally obligated to provide workers compensation insurance, but if it does not provide it, then you may be liable if the worker is hurt while on your property. You have a right to see the company’s certificate of insurance.
The company should be prepared to show you proof of its insurance, and if they cannot, then move on. You can check the company’s license status with the city authorities. Again, move on if the company does not have a current license.
Be wary of any company that does not have an office; a company operating out of the back of a truck should never be allowed to work on your AC system. Having an office with a person answering the phone is a good indicator, but this is only a beginning. Also avoid companies that want to be paid in cash.
Next, ask the company how many technicians it has, and ask how they were trained? Ask if they are trained on your system brand specifically. You should also ask if the company has National American Excellence (NATE) certified technicians. NATE techs are among the most qualified AC techs. However, since AC technology changes rapidly, you should also ask how the company’s techs keep up to date. You can also ask if the techs have the latest diagnostic equipment. While, you may not know what the latest equipment is, you might be able to gauge the answer by how quickly you get the answer and how detailed the answer is.
Of course, you always want to ask about the charges and whether the charges start when the tech leaves the shop or arrives at your home. You also need to ask if the tech will have the parts in the truck that will most likely be needed for your brand. It is possible they will not, but will you be charged for the return trip time?
Call Pinnacle Air Solutions for more information about why we are the premier Air Conditioning repair companies in Cincinnati Ohio. For more information about air conditioning in Cincinnati Ohio, contact the HVAC professionals at Pinnacle Air Solutions 513.984.HEAT (4328).